Microsoft Outlook 2010 Online Video Course
£56.99 (inc. VAT)

Course Description

This MOS Office 2010 Outlook training course provides students with the knowledge and skills that are needed to use the advanced software features, and integrate the Office programs with other software. When you pass the Outlook 2010 Exam 77-884, you achieve Microsoft Certified Application Specialist (MOS) status in Outlook 2010.

The Microsoft Certified Application Specialist Certification, (MOS) recognizes business professionals who have demonstrated expertise in Microsoft Office 2010. This course follows the approved Microsoft course curriculum, ensuring you receive the training and knowledge needed to succeed.

Course Length:
11 hours

About the author:

Ray Wagner, CISA, MOS, PMP

Ray began his IT education at James Madison University, where he excelled in the business school's Computer Information Systems program. Upon graduation, he began his career as a financial systems auditor where he was required to utilize and optimize the Microsoft Office applications. Once he mastered the applications, Ray began teaching co-workers how to effectively use their applications to increase their productivity. Life as an auditor also exposed Ray to project management fundamentals, and Ray was soon managing small auditing projects as a Senior Consultant. After a few years, Ray shifted gears and became a consultant for a project management contractor on a multi-million dollar government program where he was responsible for tracking program costs and schedules. Ray has since started a training company that allows him to manage a business as well as deliver application and project management training to a variety of clients.

System Requirements:
A multimedia PC with a 512 Kb/sec or faster Internet connection running Mozilla Firefox, Google Chrome or Microsoft Internet Explorer with Adobe Flash Player. Please note: You can improve performance by re-sizing and lowering the picture quality of the video.

1 year.

Course Contents

Module 1

  • Introduction
  • Course Overview
  • Setting Up Your E-Mail Account
  • Types of E-Mail Accounts
  • Module Review

Module 2

  • Introducing The Outlook 2010 Interface
  • The Interface
  • Customizing The Interface
  • Keyboard Shortcuts
  • Module Review

Module 3

  • Working with Outlook Mail Items
  • The Mail Module Interface
  • Creating Messages
  • Formatting
  • Sending, Receiving and Opening Messages
  • Viewing Conversations and Managing Message Attachments
  • Managing the Mail Module View
  • Keyboard Shortcuts
  • Module Review

Module 4

  • Common Outlook Item Actions
  • Managing, Creating and Modifying Folders
  • Moving and Copying Items
  • Deleting Items and Printing Items
  • Finding and Searching for Items
  • Keyboard Shortcuts
  • Module Review

Module 5

  • Working With Outlook Calendar Items
  • The Calendar Module Interface
  • Creating Calendar Items
  • Meetings
  • Configuring The Calendar Module View
  • Sharing Calendar Information
  • Managing Calendars
  • Keyboard Shortcuts
  • Module Review

Module 6

  • Working With Contact Items
  • Creating Contact Items
  • Organizing Contact Items and Communicating with a Contact
  • Sending Contact Information and Contact View
  • Importing and Exporting Contacts
  • Keyboard Shortcuts
  • Module Review

Module 7

  • Working with Outlook Task Items
  • Creating Task Items and Responding to Task Assignments
  • Updating Tasks and Removing Task Items
  • Configuring the Task Module View
  • Keyboard Shortcuts
  • Module Review

Module 8

  • Organizing Outlook Items
  • Categorize Items and Using Conditional Formatting
  • Attaching Items, Shortcut Buttons and Using Notes
  • Module Review

Module 9

  • Advanced Message Management
  • Moving Messages and Managing Junk Email
  • Managing Messages with Rules
  • Using Quick Steps
  • Viewing Recipient Information, People Pane and Search Folders
  • Message Settings and Delivery Options
  • Changing Read and Unread Options and Managing RSS Feeds
  • Other Messaging Options
  • Module Review

Module 11

  • Managing Outlook Data Files
  • Setting Up Messaging Accounts
  • Configuring the Outlook Today View
  • Configuring Multiple Profiles, Email Accounts and Working Offline
  • Download Options for Slow Connections and Repairing a .pst File
  • Archiving and Cleanup Tools
  • Module Review

Module 12

  • Security and Privacy
  • Securing and Privacy Settings
  • Module Review
  • Course Overview