1-2-1’s Getting the basics right

One-on-one meetings are fast becoming THE critical factor of performance management.

What are they?

A 1-2-1 is a regular, dedicated space on the calendar between a manager and an employee. Unlike status reports or tactical meetings, the 1-2-1 meeting is a place for coaching, mentorship, giving context, or even venting. This process develops authentic relationships with employees.

If your organisation is new to 1-2-1 meetings or looking to refresh or revisit this fabulous tool with your staff, this course will give you tools, tips, and processes to achieve results.

This course is suitable for:

  • All line managers
  • Managers looking to realign their staff
  • Managers who want to get the best from their teams

Course content includes:

  • Improving an individual’s performance on a 1-2-1
  • Focusing and refocusing your team
  • Setting goals
  • Identifying obstacles to success
  • Considering new opportunities together
  • Giving guidance and short-term goals
  • Giving feedback
  • Agreeing actions
  • Creating a template

On completion delegates will understand:

  • Different practices, procedures, and methods to create a great 1-2-1 environment
  • Ways to connect with your staff on a 1-2-1
  • Techniques to agree actions together
  • Methods to re-focus key staff
  • Skills to work through awkward conversations
  • How to put a template together for your team
  • Developing an action plan

What's included in the course:

All courses include:

  • Collaborative learning tools to supercharge your understanding
  • Industry experts have been involved in developing the learning programmes to support you throughout the course and give you the best possible experience
  • Where there is a multiple-choice assessment to complete the course and a minimum pass requirement free resits will be available
  • We provide a certificate on successful completion to help grow your CV or aid with organisational compliance

Face-to-face and Virtual classroom:

  • Peer learning, allowing the group to explore a subject as they work together with fellow team members
  • Our workshops are highly interactive, and we select a range of activities for each session to build understanding e.g. role-play, observation, and reflection
  • Realtime feedback allowing you to transform your performance, your approach, and grow in confidence
  • Handouts and slides to allow you to reflect on your experience

2 Delivery options:

Virtual Classroom

3 hour session

Face to Face Classroom

On client premises half day

01702 668044 / 07962 395255