Negotiation Skills
Whether it’s getting ahead in the workplace, resolving conflicts or creating value in contracts- negotiation is central to success.
Leadership & Sales roles require tis key ingredient as the best leaders and sales people are invariably effective negotiators. … They persuade people to follow their lead, they appeal to customer interests, they communicate with others effectively, and sell their vision—all of which are part of effective negotiation.
This programme recognises the skills and practices required to achieve successful negotiations and introduces a complete framework that covers the entire process. It encompasses the preparation for negotiation, through to concluding a deal to realize a positive result for both sides.
This course is suitable for:
- Leaders
- Account Managers
- Salespeople
- Aspiring leaders
Course content includes:
- Introduction.
- Chapter 1 – Understanding Transactional & Collaborative Negotiations
- Chapter 2 – The Negotiation Process
- Chapter 3 – Behavioural Skills of a Great Negotiator
- Chapter 4 – Application and Practice
- Chapter 5 – Course summary & Course Evaluation
On completion delegates will understand:
- How to demonstrate the processes for conducting an effective negotiation
- The difference between creative, transactional and collaborative negotiation
- The value of initially planning and preparing to achieve mutually beneficial results
- And develop an array of behavioural and interpersonal skills that will contribute to successful negotiation
What's included in the course:
All courses include:
- Collaborative learning tools to supercharge your understanding
- Industry experts have been involved in developing the learning programmes to support you throughout the course and give you the best possible experience
- Where there is a multiple-choice assessment to complete the course and a minimum pass requirement free resits will be available
- We provide a certificate on successful completion to help grow your CV or aid with organisational compliance
Face-to-face and Virtual classroom:
- Peer learning, allowing the group to explore a subject as they work together with fellow team members
- Our workshops are highly interactive, and we select a range of activities for each session to build understanding e.g. role-play, observation, and reflection
- Realtime feedback allowing you to transform your performance, your approach, and grow in confidence
- Handouts and slides to allow you to reflect on your experience