Sales Now: Essential Skills

Every organisation knows the value of an effective sales team; one with salespeople who can stand out from the competition, generate more quality leads, and close more sales. More than ever, having an effective and efficient sales team is the only way to survive and expand in today’s increasingly volatile and saturated markets. But, many sales managers feel their team’s performance is at odds with the selling potential they believe their team should have.

Salespeople are faced with a complex set of conditions right now, knowing the best course of action at each part of the sales journey is a challenge for even the most savvy and experienced. Now is the time to address these needs, equipping salespeople with the right mind-set, skills and behaviours to deliver results for your business.

This course implements the strongest sales and influencing techniques, drawing on behavioural research to improve and refine the skills of your team, challenging unhelpful habits and beliefs that limit their success.

The content used in sessions can be tailored to the specific priorities of your business.

This course is suitable for:

  • Sales staff at all levels
  • Staff in the customer service industry who help drive promotions
  • Call centre staff
  • Marketing staff
  • Team leaders who are part of sales or marketing teams
  • Organisations looking to build a sales or marketing team

Course content includes:

  • Prioritising the right critical success factors at each point in the sales journey
  • Applying the easiest methods to build trust
  • Evaluating the right customer opportunities
  • Focused questioning skills
  • Planning and executing effective sales interactions
  • Working through objections
  • Managing the sale

On completion delegates will understand:

  • What buyers expect from salespeople at every touchpoint
  • How to set-up the relationship for success
  • Where and how salespeople should be applying their energy and time
  • Questioning techniques that deliver the strongest opportunities
  • Insight and methods to navigate the buying journey
  • Techniques that address objections and barriers
  • Methods to manage the needs of decision-makers

What's included in the course:

All courses include:

  • Collaborative learning tools to supercharge your understanding
  • Industry experts have been involved in developing the learning programmes to support you throughout the course and give you the best possible experience
  • We provide a certificate on successful completion to help grow your CV or aid with organisational compliance

Face-to-face and Virtual classroom:

  • Peer learning, allowing the group to explore a subject as they work together with fellow team members
  • Our workshops are highly interactive, and we select a range of activities for each session to build understanding e.g. role-play, observation and reflection
  • Realtime feedback allowing you to transform your performance, your approach, and grow in confidence
  • Handouts and slides to allow you to reflect on your experience

2 course format options:

Virtual Classroom

6x 120 minute sessions
£1790 inc per group for up to 12 learners

Face to Face Classroom

On client premises 2 days (2 days 1 week minimum apart)
£1950 per group for up to 12 learners

This inc a free of charge follow up 1 hour session 1 month later

01702 668044 / 07962 395255